We can not retrieve files from sites that require a person to manually download the file, enter a password, or otherwise interact with the host site. When you submit a URL it should lead to the file itself, a stream, or some other kind of publicly available resource.

If you aren't sure if the URL goes directly to your file, just give it a try! Plug the URL into the order form; if our system is unable to fetch your file, it will let you know.

⬅ FAQ