How is my transcript delivered? What is the file format?

We send you an email when each of your files is complete. Your transcript is attached in Word and TXT formats, and the message also contains download links for the Word, TXT, and HTML versions. Additionally you can log into your account and download any completed transcript in Word, TXT, RTF, or HTML formats at any time.

If you added the Timestamps upgrade, your transcript will also be available in SRT format. If you added the Subtitles/Captions upgrade, your transcript will also be available in a range of subtitle and caption formats.

Finally there are additional formats - including letterhead .doc - available to our enterprise customers.

⬅ FAQ