How is my transcript delivered? What is the file format?

We send you an email when each of your files is complete. Your transcript is attached in Word and TXT formats, and the message also contains download links for the Word, TXT, and HTML versions. Additionally you can log into your account at any time to download any completed transcript in Word, TXT, RTF, or HTML formats.

If you included the free Timestamps add-on, your transcript will also be available in SRT format. If you selected the free Subtitles/Captions add-on, your transcript will also be available in a range of subtitle and caption formats.

Additional formats, including letterhead .doc, are available to our enterprise customers.

⬅ FAQ