We are here to help you! CastingWords online support is available from Jen and the rest of the team at support@castingwords.com.
We also have a support portal at http://support.castingwords.com/ which interoperates with our email support. We do not offer phone support at this time.
Transcription order status information is always available on our tracking page, and a more detailed order status page is available by logging into the Account section of the site. You can also download your completed transcriptions, captions, and subtitles there.
Be sure to check out the FAQ, with more information about our transcription services and how things work. You can also read some reviews of our services here. If you're ready to order, you can do so right on the home page: https://castingwords.com.
Business Mailing Address
CastingWords, LLC
2144 41st Street
Los Alamos, NM
87544
Email: support@castingwords.com