Professional is the right choice for most work. Speech recognition provides the first draft. Our more experienced transcribers and editors take it from there, people with a proven record on work like yours.
Every transcript goes through several rounds of editing and quality control done by real people, including a pass where an editor listens to the entire recording while reading the words. That is the step that catches a name which sounds right and is spelled wrong, or a sentence that reads cleanly but means something else. Software does not do that. People do.
Beyond correcting the transcript, they research what they do not recognize: names, organizations, products, technical terms. What they establish is added to your account's vocabulary, so each transcript we produce for you starts from a better position than the last.
Professional is the usual choice for podcasts, journalism and research interviews, and business meetings. Delivered within one week, guaranteed.