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Sale! Your First 30 Minutes of Machine Transcription is FREE

Special Offer! If you’re curious about our WatchingWords service, now is the time to check it out! WatchingWords lets you choose between machine transcription, human transcribers, or a combination. Right now, you can try out the machine transcription for free on your first 30 minutes of audio (or video) material. Simply visit the site, click the Sign Up For Free button, and create an account. Our default “Pay As You Go - Machine Transcription” plan includes 30 minutes free!…

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Use Dictation to Achieve a Conversational Tone in Your Copy

Achieve a Conversational Tone in your Copy Using Dictation When you come across a client wanting to address their audience with a “conversational” tone of voice, your next question will probably be obvious. “What does that mean?” In essence, a conversational tone means that you should write copy that sounds natural to the reader, that sounds more like a conversation than an informative session. It has to be a voice that your audience perceives as familiar and non-condescending.…

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New Feature! Trim your media file when placing an order

Photo by Michael Dziedzic Sometimes your recording includes more material than you actually want us to transcribe. There may be a few minutes of unrelated conversation before an interview gets underway, or a period of off-mic chit-chat after an event wraps up, or you may have recorded a whole seminar, but only need to transcribe one of the speakers. Many customers trim the file themselves, prior to upload, and that’s great.…

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Transcribing Customer Service Calls: How to use those transcripts for marketing and training

Transcribing customer service calls: How to use those transcripts for marketing and training Being on the phone all day can be challenging. You have to know enough about the company and the products to be able to solve problems, and have the people skills to soothe bad tempers and keep the customer happy. It’s a tall order! But most of these skills can be developed with effective training. In this blog post, we will share some methods that can be used to train your telephone customer service employees, and how transcriptions can help.…

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CastingWords or WatchingWords — What's the Difference?

Regular readers will recall when CastingWords launched its new service, WatchingWords.com, and later the WatchingWords Blog. You have material to transcribe, whether a professionally produced promotional spot, your latest podcast episode, a back catalog of classroom lectures, a quick chat captured on your smartphone, or pretty much anything else. How do you know which transcription service is right for you? Photo by Austin Distel What’s the difference? What is the difference between CastingWords and WatchingWords, and which one should you use?…

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Transcription Services Can Support Your Research and Publication Goals - Here's How

Balancing the research process with teaching presents many challenges. There are many logistical elements to keep track of, as well as people to serve and communicate with daily. Tools to help manage one’s schedule are invaluable. Digital transcription services can help bring together the disparate parts of the research process, making it easier for you to pursue your goals of publication at greater speed. With fewer steps between each benchmark (and more ease managing things day to day), you’ll be able to achieve your research goal in far less time.…

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WatchingWords has its own blog!

Join us in saying hello to a brand new blog! Earlier this year, CastingWords launched its new service, WatchingWords.com, offering Transcription as a Service with one-time setup, full-time convenience. We are now proud to announce the new WatchingWords Blog, which will look at topics of interest to WatchingWords customers. Click to read the very first post, What kind of transcription service is right for you? which looks at four points to consider when choosing between human and machine transcription services.…

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Better Stories Start with Better Interviews

When it comes to developing a story, we need to think of the readers first. This means that in order to write a good story (fictional or no), you need to understand how your story’s readers may interpret it. Interviewing is an easy way to get into your readers’ minds. Here are five tips to help you learn how to interview effectively so that you can write the stories (both real and fictional) that resonate most with readers:…

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Introducing WatchingWords, a Brand New Service From CastingWords

SaaS, Meet Transcription CastingWords is proud to announce a whole new service! WatchingWords is a Software as a Service solution that helps you organize your media, edit captions, and manage transcriptions. Choose a monthly transcription plan, connect your media source, and sit back. We transcribe all of your audio and video as it comes in, quickly converting your media files into timestamped, searchable text in a variety of formats.…

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How to Make the Most of Your Webinar Material

Completing a webinar can be difficult and feel like enough of a process all on its own! But once you have a full hour (or more) of educational material, it behooves you to continue to put that content to work for you going forward. Webinars can continue to be useful after completion, serving your company in unforeseen ways. You just have to think a little bit outside the conventional format.…

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