I want to order a transcript. Where do I start?

Placing an order with CastingWords is as easy as 1-2-3! 1. Choose your product Turnaround We have three basic transcription products, differentiated by turnaround time: 1-Day Transcription Service puts a transcript in your hands in 24 hours or less. 1-Week Transcription Service is the same great transcript, with a one-week turnaround. Budget Transcription Service is an ideal choice if you have a lot of material and aren’t as pressed for time.…

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Audio Transcriptions: Helping Both Deaf and Hearing Website Visitors

In the name of accessibility, it’s considered good form to provide text versions of any audio or video recordings included on your website. In fact, depending on the nature of your business or organization, you may even be required to do so! Transcriptions enable deaf and hearing-impaired visitors to take full advantage of your website. Even if someone cannot hear the information as originally conveyed, they should still be able to reasonably access it and use your site; if you want to have them as your customer, that is!…

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Man vs. Machine

Transcription involves not only skilled use of language and sharp hearing, but also an understanding of nuance and cultural factors, familiarity with slang and dialect, and the ability to do some common-sense research; all implicitly human skills. Machine learning and AI are evolving quickly into powerful tools that can help with some aspects of transcription, but the human factor still figures prominently in the production of high quality transcription services.…

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Thought Transcription: The Self Improvement Trend of the Future

When’s the last time you spoke your thoughts out loud? Better yet: when’s the last time you read your thoughts to yourself? With industry leaders like Joanna Penn encouraging serial writers to dictate their books, we’ve been happy to see more and more people coming to us asking us to transcribe their dictation. It’s fantastic! We love working to help more writers produce the work that compels them. We at CastingWords are excited for another, related trend to emerge in 2018: Thought dictation and transcription as a self-help tool.…

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OK, I've got my transcript and my subtitle file. Now what?

Our last blog post discussed why you need video transcription for your website. New guidelines by the Department of Justice have moved ensuring accessibility of your online material from a nice-to-have to a real need. You’re onboard the accessibility train and you’ve got transcription services lined up to bring your website’s video library up to spec. Your completed transcriptions are starting to come in, and you’re ready to take the next step.…

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Why You Need Video Transcription For Your Website In 2018

Though it may not seem like it, there’s a lot of the Internet that people don’t understand. We don’t mean in terms of confusing apps or content in other languages; today, we’re talking about web accessibility. In 2018, the Department of Justice is due to announce new guidelines for web accessibility. When that happens, the rules for what websites need to do to ensure accessibility will be official…not to mention potentially enforceable.…

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Customer Center User Interface Q&A

Ordering transcription services from CastingWords is generally a very simple process, but as with any online transaction, there are a few questions that could arise. Here are the answers to some of them: I uploaded my files, but now my cart is empty! If you close, refresh, or navigate away from the order form before you have gone through checkout (paid for the order), you may lose access to your shopping cart and its contents.…

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Preserve Your Family History with Transcription

When you think of the different ways we preserve memories, what methods come to mind? Photographs? Newspaper articles? Possibly home movies? In the age of digital preservation, there are several moving parts to consider when it comes to preserving family history. Mainly: In what ways are your memories, and the media that hold them, vulnerable to the passage of time? For many digital and analog formats, time is the biggest enemy.…

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Simplify Order Tracking With a Master Account

Do You Spend Too Much Time Tracking Down Credit Card Transactions? If several of your employees or team members have CastingWords accounts, keeping track of credit card transactions and who placed which order can get confusing. For example, a customer emails CastingWords Support: Hi Guys, I’m looking for the receipt for a charge of $652.50, on my Visa ending with **42. The transaction is dated 10/10/2017. I looked through all of our CastingWords accounts, but can’t find anything in that amount.…

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How Can Your Business Use Transcription Services?

Here at CastingWords, we want to provide a text counterpart for every type of audio and video recording our customers can produce. We provide reliable transcription services to our customers so they can keep focusing on what matters to them; their own businesses and lives. A good percentage of our customers come to us with occasional projects, ordering one or two transcripts here and there. But some businesses come back time and time again, relying on our help with large quantities of material and recurring projects.…

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