Wednesday Words: Deterge

Deterge Verb To cleans of impurities, to clean thoroughly. Here for the transcription? If you landed here looking for transcription services (not just interesting words), we’ve got you covered! Head on over to CastingWords for a-la-carte transcription services in a range of turnaround times, or WatchingWords for the one-time setup, full-time convenience of Transcription as a Service.…

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Wednesday Words: Finifugal

Finifugal Adjective Averse to endings. Wanting to avoid or prolong the final moment of a story, relationship, or experience. Here for the transcription? If you landed here looking for transcription services (not just interesting words), we’ve got you covered! Head on over to CastingWords for a-la-carte transcription services in a range of turnaround times, or WatchingWords for the one-time setup, full-time convenience of Transcription as a Service.…

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Wednesday Words: Octothorpe

Octothorpe Noun Another name for the hashtag or pound sign Here for the transcription? If you landed here looking for transcription services (not just interesting words), we’ve got you covered! Head on over to CastingWords for a-la-carte transcription services in a range of turnaround times, or WatchingWords for the one-time setup, full-time convenience of Transcription as a Service.…

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Wednesday Words: Ferhoodled

Ferhoodled Adjective Confused, perplexed, mixed or tangled up Here for the transcription? If you landed here looking for transcription services (not just interesting words), we’ve got you covered! Head on over to CastingWords for a-la-carte transcription services in a range of turnaround times, or WatchingWords for the one-time setup, full-time convenience of Transcription as a Service.…

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Use Dictation to Achieve a Conversational Tone in Your Copy

Achieve a Conversational Tone in your Copy Using Dictation When you come across a client wanting to address their audience with a “conversational” tone of voice, your next question will probably be obvious. “What does that mean?” In essence, a conversational tone means that you should write copy that sounds natural to the reader, that sounds more like a conversation than an informative session. It has to be a voice that your audience perceives as familiar and non-condescending.…

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Wednesday Words: Contumacious

Contumacious Adjective Rebellious, obstinate, wilfully disobeident to authority Here for the transcription? If you landed here looking for transcription services (not just interesting words), we’ve got you covered! Head on over to CastingWords for a-la-carte transcription services in a range of turnaround times, or WatchingWords for the one-time setup, full-time convenience of Transcription as a Service.…

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New Feature! Trim your media file when placing an order

Photo by Michael Dziedzic Sometimes your recording includes more material than you actually want us to transcribe. There may be a few minutes of unrelated conversation before an interview gets underway, or a period of off-mic chit-chat after an event wraps up, or you may have recorded a whole seminar, but only need to transcribe one of the speakers. Many customers trim the file themselves, prior to upload, and that’s great.…

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Wednesday Words: Tergiversate

Tergiversate Verb To make conflicting or evasive statements, to repeatedly change one’s opinions on a topic. Here for the transcription? If you landed here looking for transcription services (not just interesting words), we’ve got you covered! Head on over to CastingWords for a-la-carte transcription services in a range of turnaround times, or WatchingWords for the one-time setup, full-time convenience of Transcription as a Service.…

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Wednesday Words: Genethliac

This week’s word may or may not have to do with your friendly blog admin having a birthday today: Genethliac Adjective Relating to birthdays, nativity, or the position of the stars at one’s birth Here for the transcription? If you landed here looking for transcription services (not just interesting words), we’ve got you covered! Head on over to CastingWords for a-la-carte transcription services in a range of turnaround times, or WatchingWords for the one-time setup, full-time convenience of Transcription as a Service.…

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Transcribing Customer Service Calls: How to use those transcripts for marketing and training

Transcribing customer service calls: How to use those transcripts for marketing and training Being on the phone all day can be challenging. You have to know enough about the company and the products to be able to solve problems, and have the people skills to soothe bad tempers and keep the customer happy. It’s a tall order! But most of these skills can be developed with effective training. In this blog post, we will share some methods that can be used to train your telephone customer service employees, and how transcriptions can help.…

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