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Achieve a Conversational Tone in your Copy Using Dictation When you come across a client wanting to address their audience with a “conversational” tone of voice, your next question will probably be obvious.
“What does that mean?”
In essence, a conversational tone means that you should write copy that sounds natural to the reader, that sounds more like a conversation than an informative session.
It has to be a voice that your audience perceives as familiar and non-condescending.…
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Transcribing customer service calls: How to use those transcripts for marketing and training Being on the phone all day can be challenging.
You have to know enough about the company and the products to be able to solve problems, and have the people skills to soothe bad tempers and keep the customer happy.
It’s a tall order! But most of these skills can be developed with effective training.
In this blog post, we will share some methods that can be used to train your telephone customer service employees, and how transcriptions can help.…
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Ready to move beyond cell phone recordings? Read on!
Four Recording Devices That We Recommend Digital recording devices vary widely in terms of their features and the level of technical expertise required…and of course new products are constantly being released!
Some devices trade off physical ease of use for more memory space. Others may have plenty of disc space, only to run into issues when connecting to your comptuer or other external device in order to share your files.…
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Whether you are a journalist, a copywriter, or a novelist, your income depends on the amount of quality work that you produce.
The more you write, the more money you can make. But unfortunately, it’s easy to get in your own way with unproductive work habits that slow you down.
That’s why we’ve come up with four productivity secrets that will help you write faster.
1. Prioritize Your Time According to What’s Important in Your Life Prioritizing your time starts with taking stock of your values and goals.…
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