I Need My Transcript In Under 24 Hours, can I get rush service?

I need my transcript ASAP! In under 24 hours if possible. Can I request a “RUSH” order? While we cannot guarantee less than 24-hour turnaround, there are a few things you can be do to make sure your order is transcribed and delivered in the absolute minimum amount of time possible. Got a need for speed? Read on! (Photo by Alessio Lin) First, if your order has already been placed, in most cases it’s too late to rush completion.…

Something wrong with your order? Don't worry! Help is on the way!

I received a message saying there was a problem with my CastingWords order – what now? We send these emails out if there’s an issue with an uploaded audio or video file. It means that the transcription for that file has been placed on hold until a replacement file is provided, a question is answered, or the file is canceled and refunded. The other files in the same order (if any) are unaffected.…